fbpx

Select the language
Close Button
Ico Close Popup
Icon Header Hamburguer

Back
HelpCenter

Sharing device logs

Categories
Eyer 2
Tags
OthersSharing

The device logs internal events of the Eyer application and hardware. The Phelcom Technical Support team can request them to identify and solve issues on your device. To access the logs, navigate to “Settings” > “System” > “Logs”.

Help Config 02 1
Help Config 03 1
Help Config 04 1

On the Logs screen press the “Logs” button to see all the logs generated by the device,

Help Logs 06
Help Logs 08
For further assistance, please don't hesitate to reach out to us at support@phelcom.com. Our dedicated team is here to help resolve any technical queries you may have.
Was this helpful?
Yes
No

Related Articles

Setting up a server for file sharing – SMB Mac

System Preferences

Setting up a server for file sharing – Local Folder

Detaching the smartphone from Eyer

Terms of Use and Privacy Policy

[Eyer] Changing the device’s default settings

User manual

Parts included with the Camera

Attaching the smartphone to the Eyer

Downloading multiple exams

Icon Button Request A QuoteRequest a Quote

Fechar

Ico Back

Later

Request a quote

Fill out the form below and we will contact you shortly.

    Ico Form Success

    Request a Quote

    Our team will contact you shortly.

    Close

    …complete suas informações

      By clicking the Complete button I allow Phelcom to contact me regarding the above request and I declare that I have read and accept the terms of Privacy Policy and Terms of Use.
      Ico Back

      Depois

      Ico Form Success

      Obrigado por completar suas informações

      FECHAR

      Ico Back

      Depois

      Solicite e comece SEU TEST DRIVE

      Por favor, preencha o formulário abaixo que entraremos em contato.

        x

        Solicitar Orçamento

        Ao clicar em Solicitar, concordo com a Política de Privacidade e os Termos de Uso, permito que a Phelcom me contate e reconheço que o Eyer é um dispositivo médico (Anvisa classe II) exigindo a supervisão de um profissional com CRM para uso e interpretação das imagens.
        Ico Form Success

        Obrigado!

        Nosso time comercial logo entrará em contato para finalizar o processo.

        FECHAR

        Ico Back

        Later

        Request more information

        Please fill out the form below and we will contact you.

          x

          Request EyerMaps

          By clicking the Request button I allow Phelcom to contact me regarding the above request and I declare that I have read and accept the terms of Privacy Policy and Terms of Use.
          Ico Form Success

          Thank you!

          Our commercial team will contact you shortly to finalize the process.Our commercial team will contact you shortly to finalize the process.
          CLOSE