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In a modern clinical setting, speed and mobility are vital, but seamless communication is everything. A medical device shouldn’t act like an isolated island. When diagnostic images are trapped on standalone equipment or require a complicated, manual export process, clinical workflows stall and patient care suffers.
The Eyer2 solves this bottleneck through native multi-protocol integration. While highly regarded for its portability and ability to capture stunning, 55° wide-field color retinal images without pupil dilation, the Eyer2’s true superpower is its ability to communicate directly with the eye care industry’s leading software ecosystems.
The EHR & PACS Ecosystem: True Compatibility
Operating on an intuitive, smartphone-integrated Android platform, the Eyer2 utilizes standard Wi-Fi to transmit files instantly. Rather than forcing your practice to adapt to proprietary software, the Eyer2 adapts to you, boasting native compatibility with the most trusted Electronic Health Records (EHR) and Picture Archiving and Communication Systems (PACS) in eye care today.
Supported Platforms At-A-Glance
Table references EHR and PACS systems/ platforms supported with Eyer as well as their purpose.
Flexible Formats and IT-Friendly Protocols
The Eyer2 bridges the gap between patient care and IT requirements by supporting multiple data communication protocols, including DICOM, DICOMWeb, SMB, and FTP. Depending on your department’s specific imaging needs, the Eyer2 allows you to save and download high-resolution exams in two primary formats:
DICOM Images: Ideal for full integration into PACS networks like Harmony or Forum. The Eyer2 embeds rich patient metadata directly into the image file, making tracking and compliance completely hands-free.
JPEG Images: Perfect for a quick snapshot, a patient education handout, a research slide, or a fast upload to a local, non-DICOM desktop directory.
Note for Network Administrators & IT Teams
The Eyer2 is engineered specifically to interact with advanced image management software and standard file-sharing architectures. Because our platform prioritizes rich, high-resolution visual data, the system handles data transport via robust DICOM/DICOMWeb protocols and secure network folder syncing (SMB/FTP). This ensures complex image files and metadata are attached accurately to the patient’s medical chart, bypassing the limitations of text-only messaging protocols.
The EyerCloud Platform
Engineered for high-volume clinical workflows, Phelcom Technologies’ EyerCloud platform combines unparalleled convenience, security, and stability by leveraging the trusted data infrastructure of Amazon Web Services (AWS). Every Eyer fundus camera purchase includes immediate access to the platform with an expanded free capacity of 10,000 images per clinic, allowing providers to securely access, sync, and share exams in real-time across any device.
To support growing practices while maintaining rigorous global standards, including full HIPAA and LGPD compliance, EyerCloud is introducing flexible premium subscription plans. These cost-effective paid tiers directly fuel enterprise-grade server performance, continuous workflow feature updates, and advanced encryption for a fraction of the cost of in-house IT, averaging less than one cent per image. Whether clinics choose to remain on the generous free tier or upgrade to a premium plan as their data needs expand, EyerCloud delivers a transparent, ready-to-use solution that ensures clinical workflows remain efficient, protected, and entirely uninterrupted.
The EyerCloud database
Ironclad Security: FDA Clearance and HIPAA Compliance
Introducing a connected device to a medical network requires absolute confidence in data security. The Eyer2 platform was built from the ground up to respect strict data privacy regulations.
FDA 510(k) Cleared: The Eyer2 is officially FDA cleared, solidifying its status as a trusted, professional-grade diagnostic tool.
HIPAA-Compliant Infrastructure: When syncing data to our cloud management system, EyerCloud, your information is securely backed up via Amazon Web Services (AWS)—the global benchmark for secure healthcare data infrastructure. End-to-end encryption keeps Protected Health Information (PHI) secure whether at rest or in transit.
Advanced Access Controls: Secure logins and customizable user access levels ensure that your clinic stays fully compliant with medical privacy standards.
Team Spotlight: Jeff from Technical Support
Jeff is our technical support analyst and brings an extensive background in healthcare IT and medical device network integration. He specializes in helping clinics onboard their new Eyer2 systems, configuring local DICOM networks, mapping FTP/SMB servers, and ensuring that your image pipeline flows smoothly into systems like ModMed, Forum, or Harmony.
“Joining Phelcom at a time when portable eye care is expanding so rapidly is incredibly exciting,” says Jeff. “Because the Eyer2 natively supports DICOM and standard file sharing, mapping it to systems like NextGen is incredibly clean. I’m here to handle the background technical setup so clinicians can focus purely on what they do best: patient care.”
Whether you need assistance establishing a server link or training your clinical staff on the EyerCloud interface, Jeff and our dedicated support team have you covered.
About Phelcom
Phelcom Technologies is an American-Brazilian company that employs Physics, Electronics, and Computing to make visual health simpler, more connected, and smart.
Founded in 2016 by three young researchers: José Augusto Stuchi, a computer engineer; Flavio Pascoal Vieira, an electronic engineer; and Diego Lencione, a physicist. Inspired by co-founder Diego’s brother, who had struggled with a severe vision condition since childhood, the three founders set out to develop a portable retinal camera with an integrated smartphone.
In 2019, Phelcom launched its first product, the Eyer, a portable retinal camera. Five years later, the company introduced the Eyer2, a photo documentation platform capable of capturing high-quality images of both the posterior and anterior segments.
Today, with 10 years of history, Phelcom’s technology has benefited over two million people across multiple countries, including the United States, Japan, Chile, Colombia, the United Arab Emirates and Brazil. It has also been used in over 200 social outreach initiatives.
