FAQ

How to integrate the Eyer with a FTP server?

All images are sent to the EyerCloud system (Patient and Exam data storage on EyerCloud is still not available in the USA) or can also be sent to a FTP server or compatible medical records. Click on “Options”, “Syncronization”, “Servers” and the icon to add.

To be redirected to EyerCloud, use Chorme or Firefox browsers.

Common server setup

Any type of server requires defining information:

1. Action: Defines server action behavior:

a. Primary: Base communication server (EyerCloud). Cannot be removed, only deactivated;
b. Mirror: All the information generated in the device will synchronize with all mirror servers, further than primary server;
c. Contingency: Runs only in case of primary server failure;
d. Manual: Remains available for sending data. It runs only when manually selected;
e. Deactivated: Server is deactivated;

2. Name: Server ID, which does not need to be unique..

3. Key: Generated automatically, based on server name. It must be unique and needs to consist of three characters (from A to Z, capital and/or lowercase) and three numbers (from 0-9).

FTP server setup

Fill the following informationto use FTP servers:

1. Server address;
2. Server port;
3. User name;
4. Password;
5. When activated, this option enables sending only a DICOM file. Exams such as stereo are not sent.

If you have questions, please feel free to contact us.
support@phelcom.com

If you have questions, please feel free to contact us.
support@phelcom.com