FAQ

Activating MFA

You can enable MFA (multi factor authentication) to improve your EyerCloud account security. To configure MFA go to your user profile and select “Configure” next to MFA.

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There are two options ways to increase your account security, setting either your email or your mobile phone number to receive a code to log into your account.

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After selecting one of the options, you will receive a code for the selected authentication method. Input it in the text box below to finish the configuration.

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When logging into your EyerCloud account you will now need to enter the code that is sent to you authentication method. If you need to remove the MFA, simply click “Remove” and confirm your decision.

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If you have questions, please feel free to contact us.
support@phelcom.com