Fullfillment Policy

Refund policy
30 days money back guarantee

Delivery policy
Devices are sent from our office in Cambridge using courier services like Fedex, UPS, DHL. Customer receives the tracking number after sending.

Return policy
Items purchased on this site may be returned within 30 days of delivery.

Cancellation policy
Customer can cancel the purchase at any time before shipping. After receiving the product, the customer can cancel in 30 days and, in this case, they will be reimbursed.

Important These policies are exclusive to Phelcom LLC, based on 245 Main St, 2nd floor – Cambridge, MA 02142 – United States. For other countries, please check with the local team.