{"id":52411,"date":"2026-09-10T14:55:19","date_gmt":"2026-09-10T17:55:19","guid":{"rendered":"https:\/\/phelcom.com\/?post_type=helpcenter&#038;p=52411"},"modified":"2026-09-10T14:57:49","modified_gmt":"2026-09-10T17:57:49","slug":"problemas-com-as-permissoes-1","status":"publish","type":"helpcenter","link":"https:\/\/phelcom.com\/pt-br\/helpcenter\/problemas-com-as-permissoes-1\/","title":{"rendered":"Eyer 1 &#8211; Problemas com as Permiss\u00f5es"},"content":{"rendered":"\n<div style=\"height:33px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p class=\"wp-block-paragraph\">Se ao tentar iniciar o app do Eyer, o seu equipamento ficar travado nessa tela azul impossibilitando que seja inserido login com usu\u00e1rio e PIN, basta liberar as permiss\u00f5es para o aplicativo funcionar.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Isso acontece porque o app precisa de algumas permiss\u00f5es do smartphone para funcionar certinho. Mas relaxa, \u00e9 bem f\u00e1cil de arrumar!<br><br>Siga o passo a passo:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Deslize o dedo de cima para baixo na tela para abrir o menu r\u00e1pido.<\/li>\n\n\n\n<li>Toque no \u00edcone da <strong>engrenagem<\/strong> (Configura\u00e7\u00f5es) no canto superior direito.<\/li>\n\n\n\n<li>Procure e entre na op\u00e7\u00e3o <strong>Aplicativos<\/strong>.<\/li>\n\n\n\n<li>Ache o app <strong>Eyer<\/strong> na lista e clique nele.<\/li>\n\n\n\n<li>V\u00e1 em <strong>Permiss\u00f5es<\/strong>.<\/li>\n\n\n\n<li>Se tiver alguma permiss\u00e3o negada, clique nela e mude para <strong>&#8220;Permitir durante o uso do app&#8221;<\/strong>.<\/li>\n<\/ol>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"485\" height=\"1024\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2026\/09\/Screenshot_20260910-142827_Eyer-1-485x1024.jpg\" alt=\"\" class=\"wp-image-52413\" style=\"aspect-ratio:0.4736400396734569;width:243px;height:auto\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Prontinho! \u2728 Agora \u00e9 s\u00f3 voltar para a tela inicial e abrir o app do Eyer de novo.<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"485\" height=\"1024\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2026\/09\/2-485x1024.jpg\" alt=\"\" class=\"wp-image-52414\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"485\" height=\"1024\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2026\/09\/3-485x1024.jpg\" alt=\"\" class=\"wp-image-52415\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"485\" height=\"1024\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2026\/09\/4-1-485x1024.jpg\" alt=\"\" class=\"wp-image-52424\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"485\" height=\"1024\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2026\/09\/5-485x1024.jpg\" alt=\"\" class=\"wp-image-52417\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"485\" height=\"1024\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2026\/09\/6-485x1024.jpg\" alt=\"\" class=\"wp-image-52418\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"485\" height=\"1024\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2026\/09\/7-485x1024.jpg\" alt=\"\" class=\"wp-image-52419\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:47px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"485\" height=\"1024\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2026\/09\/8-485x1024.jpg\" alt=\"\" class=\"wp-image-52420\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"485\" height=\"1024\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2026\/09\/9-485x1024.jpg\" alt=\"\" class=\"wp-image-52421\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"485\" height=\"1024\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2026\/09\/10-485x1024.jpg\" alt=\"\" class=\"wp-image-52422\"\/><\/figure>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Se ao tentar iniciar o app do Eyer, o seu equipamento ficar travado nessa tela azul impossibilitando que seja inserido login com usu\u00e1rio e PIN, basta liberar as permiss\u00f5es para o aplicativo funcionar. Isso acontece porque o app precisa de algumas permiss\u00f5es do smartphone para funcionar certinho. Mas relaxa, \u00e9 bem f\u00e1cil de arrumar! Siga [&hellip;]<\/p>\n","protected":false},"author":23,"featured_media":38412,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories_hp":[315],"tag_hp":[],"class_list":["post-52411","helpcenter","type-helpcenter","status-publish","format-standard","has-post-thumbnail","hentry","categories_hp-eyer"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Eyer 1 - Problemas com as Permiss\u00f5es - PHELCOM Technologies<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Eyer 1 - Problemas com as Permiss\u00f5es - PHELCOM Technologies\" \/>\n<meta property=\"og:description\" content=\"Se ao tentar iniciar o app do Eyer, o seu equipamento ficar travado nessa tela azul impossibilitando que seja inserido login com usu\u00e1rio e PIN, basta liberar as permiss\u00f5es para o aplicativo funcionar. 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