{"id":47392,"date":"2026-01-26T11:18:28","date_gmt":"2026-01-26T14:18:28","guid":{"rendered":"https:\/\/phelcom.com\/?post_type=helpcenter&p=47392"},"modified":"2026-04-01T15:35:31","modified_gmt":"2026-04-01T18:35:31","slug":"eyer2agsus","status":"publish","type":"helpcenter","link":"https:\/\/phelcom.com\/pt-br\/helpcenter\/primeiros-passos\/eyer2agsus\/","title":{"rendered":"Primeiros passos como seu Eyer2 – AgSUS"},"content":{"rendered":"

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Primeiros passos com o seu \"\"<\/h1>\n

[\/et_pb_text][et_pb_image src=”https:\/\/phelcom.com\/wp-content\/uploads\/2026\/01\/Logo-GF-atemporal-2025-1.png” alt=”Retin\u00f3grafo eyer2″ title_text=”Logo GF atemporal 2025 1″ align=”center” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”16px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” custom_css_free_form=”selector{|| display:flex;||}” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”gcid-6a02cba5-cfdf-4d9a-b428-87f932930122″ text_font_size=”18px” text_line_height=”125%” text_orientation=”center” module_alignment=”center” custom_margin=”|auto||auto|false|true” text_font_size_tablet=”2vh” text_font_size_phone=”2vh” text_font_size_last_edited=”on|tablet” text_line_height_tablet=”2.5vh” text_line_height_phone=”2.5vh” text_line_height_last_edited=”off|desktop” custom_css_free_form=”selector{|| max-width:860px;|| margin:auto;||}” global_colors_info=”{%22gcid-6a02cba5-cfdf-4d9a-b428-87f932930122%22:%91%22text_text_color%22%93}”]<\/p>\n

<\/span><\/span>Parab\u00e9ns! Voc\u00ea acaba de receber o seu Eyer2, uma plataforma port\u00e1til completa para captura de imagens de retina e segmento anterior de alt\u00edssima qualidade. Nosso objetivo \u00e9 garantir que voc\u00ea obtenha o m\u00e1ximo proveito do seu equipamento desde o primeiro uso. Para isso, gostar\u00edamos de gui\u00e1-lo(a) passo a passo para uma experi\u00eancia completa.<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Informa\u00e7\u00f5es” _builder_version=”4.27.5″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” custom_margin=”-50px||||false|false” custom_margin_tablet=”-50px||||false|false” custom_margin_phone=”-80px||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” custom_padding_last_edited=”on|phone” admin_label=”Guia r\u00e1pido” _builder_version=”4.27.5″ _module_preset=”default” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_css_main_element=”r” global_colors_info=”{}”][et_pb_column type=”1_2″ admin_label=”Textos” _builder_version=”4.21.0″ _module_preset=”default” custom_padding_tablet=”40px||||false|false” custom_padding_phone=”40px||||false|false” custom_padding_last_edited=”on|tablet” custom_css_main_element=”display:flex;||flex-direction:column;||margin:auto;” global_colors_info=”{}”][et_pb_text admin_label=”T\u00edtulo” _builder_version=”4.27.5″ _module_preset=”default” header_font_size=”50px” header_2_font=”|700|||||||” header_2_text_color=”#000000″ header_2_font_size=”82px” custom_margin=”||20px||false|false” custom_margin_tablet=”||20px||false|false” custom_margin_phone=”0px||20px||false|false” custom_margin_last_edited=”on|phone” header_2_font_size_tablet=”5vh” header_2_font_size_phone=”5vh” header_2_font_size_last_edited=”on|tablet” custom_css_free_form=”selector h3{|| border: 2px solid gray;|| padding: 14px 17px;|| border-radius: 99px;|| display: block;||}||||selector .et_pb_text_inner{|| display: flex;|| align-content: center;|| flex-wrap: nowrap;|| flex-direction: row;|| justify-content: left;|| align-items: flex-start;|| column-gap: 20px;|| row-gap: 20px;||}||||@media only screen and (max-width: 767px) {|| selector .et_pb_text_inner{|| flex-direction: column;|| }||}” global_colors_info=”{%22gcid-6a02cba5-cfdf-4d9a-b428-87f932930122%22:%91%22header_2_text_color%22%93}”]<\/p>\n

1.<\/h3>\n

Desbloqueio do equipamento<\/h1>\n

[\/et_pb_text][et_pb_text admin_label=”Texto” _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”26px” custom_margin=”||0px||false|false” text_font_size_tablet=”2vh” text_font_size_phone=”2vh” text_font_size_last_edited=”on|tablet” text_line_height_tablet=”3.5vh” text_line_height_phone=”3.5vh” text_line_height_last_edited=”on|tablet” global_colors_info=”{%22gcid-6a02cba5-cfdf-4d9a-b428-87f932930122%22:%91%22text_text_color%22,%22text_text_color%22,%22text_text_color%22%93}”]<\/p>\n

<\/span><\/span><\/span>Por motivos de seguran\u00e7a, seu equipamento foi entregue bloqueado. Para desbloque\u00e1-lo, preencha este formul\u00e1rio com as informa\u00e7\u00f5es solicitadas.<\/span><\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Bot\u00e3o” module_class=”button” _builder_version=”4.27.5″ _dynamic_attributes=”link_option_url” _module_preset=”b17a4b6d-4c20-461a-a7ef-ba79eb4f8f73″ text_font=”|||on|||||” background_color=”#33aa75″ custom_margin=”30px||||false|false” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9oZWxwY2VudGVyIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQ3NDgxIn19@” border_width_all=”0px” border_width_all_last_edited=”off|desktop” global_colors_info=”{%22gcid-ac981dc7-e3d9-40fc-a61e-998d3eedb3f2%22:%91%22background_color%22%93}” background_color__hover=”#34b5a8″]<\/p>\n

<\/span><\/span><\/span>FORMUL\u00c1RIO DE DESBLOQUEIO<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ admin_label=”Imagem” _builder_version=”4.21.0″ _module_preset=”default” custom_css_main_element=”margin:auto;” global_colors_info=”{}”][et_pb_image src=”https:\/\/phelcom.com\/wp-content\/uploads\/2026\/01\/img_eyer2_desbloqueio.jpg” alt=”Retin\u00f3grafo Eyer2 e exame na tela do computador” title_text=”img_eyer2_desbloqueio” align=”center” _builder_version=”4.27.5″ _module_preset=”default” custom_margin_tablet=”” custom_margin_phone=”30px||||false|false” custom_margin_last_edited=”on|phone” custom_css_main_element=”margin:auto;” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” custom_padding_last_edited=”on|phone” admin_label=”Tutorial Primeiros passos” _builder_version=”4.27.5″ _module_preset=”default” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” global_colors_info=”{}” custom_css_main_element_last_edited=”on|tablet” custom_css_main_element_tablet=”display:flex;||flex-direction:column;” custom_css_main_element_phone=”display:flex;||flex-direction:column;”][et_pb_column type=”1_2″ admin_label=”Textos” _builder_version=”4.24.2″ _module_preset=”default” custom_padding_tablet=”40px||||false|false” custom_padding_phone=”40px||||false|false” custom_padding_last_edited=”on|tablet” custom_css_main_element=”display:flex;||flex-direction:column;||margin:auto;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”display:flex;||flex-direction:column;||margin:auto;” custom_css_main_element_phone=”display:flex;||flex-direction:column;||margin:auto;”][et_pb_text admin_label=”T\u00edtulo” _builder_version=”4.27.5″ _module_preset=”default” header_font_size=”50px” header_2_font=”|700|||||||” header_2_text_color=”#000000″ header_2_font_size=”82px” custom_margin=”||20px||false|false” header_2_font_size_tablet=”5vh” header_2_font_size_phone=”5vh” header_2_font_size_last_edited=”on|tablet” custom_css_free_form=”selector h3{|| border: 2px solid gray;|| padding: 14px 17px;|| border-radius: 99px;|| display: block;||}||||selector .et_pb_text_inner{|| display: flex;|| align-content: center;|| flex-wrap: nowrap;|| flex-direction: row;|| justify-content: left;|| align-items: flex-start;|| column-gap: 20px;|| row-gap: 20px;||}||||@media only screen and (max-width: 767px) {|| selector .et_pb_text_inner{|| flex-direction: column;|| }||}” locked=”off” global_colors_info=”{%22gcid-6a02cba5-cfdf-4d9a-b428-87f932930122%22:%91%22header_2_text_color%22%93}”]<\/p>\n

2.<\/h3>\n

Tutorial Primeiros Passos com o Eyer2<\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”26px” custom_margin=”||0px||false|false” text_font_size_tablet=”2vh” text_font_size_phone=”2vh” text_font_size_last_edited=”on|tablet” text_line_height_tablet=”3.5vh” text_line_height_phone=”3.5vh” text_line_height_last_edited=”on|tablet” global_colors_info=”{%22gcid-6a02cba5-cfdf-4d9a-b428-87f932930122%22:%91%22text_text_color%22,%22text_text_color%22%93}”]<\/p>\n

<\/span><\/span><\/span>Assista ao v\u00eddeo tutorial que mostra de forma pr\u00e1tica as principais capturas que o Eyer2 oferece.<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ admin_label=”Imagem” _builder_version=”4.24.2″ _module_preset=”default” custom_css_main_element=”margin:auto;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”margin:auto;” custom_css_main_element_phone=”margin:auto;||”][et_pb_video src=”https:\/\/youtu.be\/kmPwIGt5txk” _builder_version=”4.27.5″ _module_preset=”default” border_radii=”on|18px|18px|18px|18px” global_colors_info=”{}”][\/et_pb_video][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” custom_padding_last_edited=”on|phone” admin_label=”Guia r\u00e1pido” _builder_version=”4.27.5″ _module_preset=”default” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” custom_css_main_element=”r” global_colors_info=”{}”][et_pb_column type=”1_2″ admin_label=”Textos” _builder_version=”4.21.0″ _module_preset=”default” custom_padding_tablet=”40px||||false|false” custom_padding_phone=”40px||||false|false” custom_padding_last_edited=”on|tablet” custom_css_main_element=”display:flex;||flex-direction:column;||margin:auto;” global_colors_info=”{}”][et_pb_text admin_label=”T\u00edtulo” _builder_version=”4.27.5″ _module_preset=”default” header_font_size=”50px” header_2_font=”|700|||||||” header_2_text_color=”#000000″ header_2_font_size=”82px” custom_margin=”||20px||false|false” header_2_font_size_tablet=”5vh” header_2_font_size_phone=”5vh” header_2_font_size_last_edited=”on|tablet” custom_css_free_form=”selector h3{|| border: 2px solid gray;|| padding: 14px 17px;|| border-radius: 99px;|| display: block;||}||||selector .et_pb_text_inner{|| display: flex;|| align-content: center;|| flex-wrap: nowrap;|| flex-direction: row;|| justify-content: left;|| align-items: flex-start;|| column-gap: 20px;|| row-gap: 20px;||}||||@media only screen and (max-width: 767px) {|| selector .et_pb_text_inner{|| flex-direction: column;|| }||}” locked=”off” global_colors_info=”{%22gcid-6a02cba5-cfdf-4d9a-b428-87f932930122%22:%91%22header_2_text_color%22%93}”]<\/p>\n

3.<\/h3>\n

Agenda de Treinamentos<\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”26px” custom_margin=”||0px||false|false” text_font_size_tablet=”2vh” text_font_size_phone=”2vh” text_font_size_last_edited=”on|tablet” text_line_height_tablet=”3.5vh” text_line_height_phone=”3.5vh” text_line_height_last_edited=”on|tablet” global_colors_info=”{%22gcid-6a02cba5-cfdf-4d9a-b428-87f932930122%22:%91%22text_text_color%22,%22text_text_color%22%93}”]<\/p>\n

<\/span><\/span><\/span>Para aprender ainda mais sobre o uso do Eyer2 e poder tirar d\u00favidas com nosso time de suporte, veja a grava\u00e7\u00e3o disponibilizada aqui ou assista ao vivo em uma das datas listadas abaixo.<\/span><\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Bot\u00e3o” module_class=”button” _builder_version=”4.27.6″ _module_preset=”b17a4b6d-4c20-461a-a7ef-ba79eb4f8f73″ text_font=”|||on|||||” text_text_color=”#000000″ background_color=”#FFFFFF” custom_margin=”30px||0px||false|false” link_option_url=”https:\/\/www.youtube.com\/watch?v=3-KiL08UzEQ” link_option_url_new_window=”on” border_width_all=”2px” global_colors_info=”{}” background_color__hover=”#ededed”]<\/p>\n

<\/span><\/span><\/span>26\/mar\/26 – 09h30 \u00e0s 11h<\/span><\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Bot\u00e3o” module_class=”button” _builder_version=”4.27.5″ _module_preset=”b17a4b6d-4c20-461a-a7ef-ba79eb4f8f73″ text_font=”|||on|||||” text_text_color=”#000000″ background_color=”#FFFFFF” custom_margin=”30px||0px||false|false” link_option_url_new_window=”on” border_width_all=”2px” global_colors_info=”{}” background_color__hover=”#ededed”]<\/p>\n

16\/abr\/26 – 14h \u00e0s 15h30<\/span><\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Bot\u00e3o” module_class=”button” _builder_version=”4.27.5″ _module_preset=”b17a4b6d-4c20-461a-a7ef-ba79eb4f8f73″ text_font=”|||on|||||” text_text_color=”#000000″ background_color=”#FFFFFF” custom_margin=”30px||||false|false” link_option_url_new_window=”on” border_width_all=”2px” global_colors_info=”{}” background_color__hover=”#ededed”]<\/p>\n

<\/span><\/span><\/span>AGENDA 3 – EM BREVE<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ admin_label=”Imagem” _builder_version=”4.21.0″ _module_preset=”default” custom_css_main_element=”margin:auto;” global_colors_info=”{}”][et_pb_video src=”https:\/\/youtu.be\/9AXQQZr4mYc” _builder_version=”4.27.6″ _module_preset=”default” border_radii=”on|18px|18px|18px|18px” global_colors_info=”{}”][\/et_pb_video][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”16px|||||” global_colors_info=”{%22gcid-6a02cba5-cfdf-4d9a-b428-87f932930122%22:%91%22text_text_color%22%93}” text_font_size_tablet=”2vh” text_font_size_phone=”2vh” text_font_size_last_edited=”on|tablet” text_line_height_tablet=”2.5vh” text_line_height_phone=”2.5vh” text_line_height_last_edited=”on|tablet”][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”||26px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”T\u00edtulo” _builder_version=”4.27.5″ _module_preset=”default” header_font_size=”50px” header_2_font=”|700|||||||” header_2_text_color=”#000000″ header_2_font_size=”82px” custom_margin=”||14px||false|false” header_2_font_size_tablet=”5vh” header_2_font_size_phone=”5vh” header_2_font_size_last_edited=”on|tablet” custom_css_free_form=”selector h3{|| border: 2px solid gray;|| padding: 14px 17px;|| border-radius: 99px;|| display: block;||}||||selector .et_pb_text_inner{|| display: flex;|| align-content: center;|| flex-wrap: nowrap;|| flex-direction: row;|| justify-content: center;|| align-items: flex-start;|| column-gap: 20px;||||}” locked=”off” global_colors_info=”{%22gcid-6a02cba5-cfdf-4d9a-b428-87f932930122%22:%91%22header_2_text_color%22%93}”]<\/p>\n

Materiais complementares<\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”gcid-6a02cba5-cfdf-4d9a-b428-87f932930122″ text_font_size=”20px” text_line_height=”28px” custom_margin=”||-17px|||” text_font_size_tablet=”2vh” text_font_size_phone=”2vh” text_font_size_last_edited=”on|tablet” text_line_height_tablet=”2.5vh” text_line_height_phone=”2.5vh” text_line_height_last_edited=”on|tablet” global_colors_info=”{%22gcid-6a02cba5-cfdf-4d9a-b428-87f932930122%22:%91%22text_text_color%22%93}”]<\/p>\n

Encontre materiais complementares sobre o Eyer2.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” custom_padding_last_edited=”on|phone” admin_label=”Guia r\u00e1pido” _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”0px|||||” custom_padding_tablet=”0px|||||” custom_padding_phone=”0px||||false|false” custom_css_main_element=”r” global_colors_info=”{%22gcid-6a02cba5-cfdf-4d9a-b428-87f932930122%22:%91%22text_text_color%22%93}” text_font_size_tablet=”2vh” text_font_size_phone=”2vh” text_font_size_last_edited=”on|tablet” text_line_height_tablet=”2.5vh” text_line_height_phone=”2.5vh” text_line_height_last_edited=”on|tablet”][et_pb_column type=”1_2″ admin_label=”Textos” _builder_version=”4.21.0″ _module_preset=”default” custom_padding_tablet=”40px||||false|false” custom_padding_phone=”40px||||false|false” custom_padding_last_edited=”on|tablet” custom_css_main_element=”display:flex;||flex-direction:column;||margin:auto;” global_colors_info=”{}”][et_pb_text admin_label=”Bot\u00e3o” module_class=”button” _builder_version=”4.27.5″ _module_preset=”b17a4b6d-4c20-461a-a7ef-ba79eb4f8f73″ text_font=”|||on|||||” text_text_color=”#000000″ background_color=”#FFFFFF” width_tablet=”” width_phone=”” width_last_edited=”on|phone” custom_margin=”30px||||false|false” custom_margin_tablet=”30px||||false|false” custom_margin_phone=”30px||30px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”15px|15px|15px|15px|true|true” link_option_url=”https:\/\/phelcom.com\/wp-content\/uploads\/2026\/01\/EYER2-MANUAL-DO-USUARIO-Revisao-02_ANVISA.pdf” link_option_url_new_window=”on” border_width_all=”2px” global_colors_info=”{}” background_color__hover=”#076e93″]<\/p>\n

<\/span><\/span><\/span>MANUAL DO USU\u00c1RIO<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ admin_label=”Imagem” _builder_version=”4.21.0″ _module_preset=”default” custom_css_main_element=”margin:auto;” global_colors_info=”{}”][et_pb_text admin_label=”Bot\u00e3o” module_class=”button” _builder_version=”4.27.5″ _module_preset=”b17a4b6d-4c20-461a-a7ef-ba79eb4f8f73″ text_font=”|||on|||||” text_text_color=”#000000″ background_color=”#FFFFFF” width_tablet=”” width_phone=”” width_last_edited=”on|phone” custom_margin=”30px||||false|false” custom_margin_tablet=”30px||||false|false” custom_margin_phone=”30px||30px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”15px|15px|15px|15px|true|true” link_option_url=”https:\/\/phelcom.com\/wp-content\/uploads\/2026\/01\/007-96005-03_00-Politicas-de-Garantia-Reparo-de-Sistema-e-Equipamento-e-Suporte-a-Distancia-Eyer2-05-04-24.pdf” link_option_url_new_window=”on” border_width_all=”2px” global_colors_info=”{}” background_color__hover=”#076e93″]<\/p>\n

<\/span><\/span><\/span>DOCUMENTO DE GARANTIA DO EYER2<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”16px||0px||false|false” global_colors_info=”{%22gcid-6a02cba5-cfdf-4d9a-b428-87f932930122%22:%91%22text_text_color%22%93}” text_font_size_tablet=”2vh” text_font_size_phone=”2vh” text_font_size_last_edited=”on|tablet” text_line_height_tablet=”2.5vh” text_line_height_phone=”2.5vh” text_line_height_last_edited=”on|tablet”][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”||53px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”T\u00edtulo” _builder_version=”4.27.5″ _module_preset=”default” header_font_size=”50px” header_2_font=”|700|||||||” header_2_text_color=”#000000″ header_2_font_size=”82px” custom_margin=”||14px||false|false” header_2_font_size_tablet=”5vh” header_2_font_size_phone=”5vh” header_2_font_size_last_edited=”on|tablet” custom_css_free_form=”selector h3{|| border: 2px solid gray;|| padding: 14px 17px;|| border-radius: 99px;|| display: block;||}||||selector .et_pb_text_inner{|| display: flex;|| align-content: center;|| flex-wrap: nowrap;|| flex-direction: row;|| justify-content: center;|| align-items: flex-start;|| column-gap: 20px;||||}” locked=”off” global_colors_info=”{%22gcid-6a02cba5-cfdf-4d9a-b428-87f932930122%22:%91%22header_2_text_color%22%93}”]<\/p>\n

Assist\u00eancia e Suporte T\u00e9cnico<\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”gcid-6a02cba5-cfdf-4d9a-b428-87f932930122″ text_font_size=”20px” text_line_height=”28px” custom_margin=”||-17px|||” text_font_size_tablet=”2vh” text_font_size_phone=”2vh” text_font_size_last_edited=”on|tablet” text_line_height_tablet=”2.5vh” text_line_height_phone=”2.5vh” text_line_height_last_edited=”on|tablet” global_colors_info=”{%22gcid-6a02cba5-cfdf-4d9a-b428-87f932930122%22:%91%22text_text_color%22%93}”]<\/p>\n

Caso tenha uma quest\u00e3o t\u00e9cnica com seu aparelho, voc\u00ea deve:<\/p>\n

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1<\/span>Abrir um chamado com o suporte;<\/span><\/p>\n

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<\/span><\/span><\/span>ABRIR CHAMADO<\/span><\/p>\n

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2<\/span>Aguardar o retorno por e-mail do time de suporte da Phelcom ou de uma de nossas assist\u00eancias t\u00e9cnicas credenciadas.<\/span><\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Bot\u00e3o” module_class=”button” _builder_version=”4.27.5″ _dynamic_attributes=”link_option_url” _module_preset=”b17a4b6d-4c20-461a-a7ef-ba79eb4f8f73″ text_font=”|||on|||||” background_color=”gcid-6a02cba5-cfdf-4d9a-b428-87f932930122″ width_tablet=”” width_phone=”” width_last_edited=”on|phone” custom_margin=”30px||||false|false” custom_margin_tablet=”30px||||false|false” custom_margin_phone=”30px||30px||false|false” custom_margin_last_edited=”on|phone” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9oZWxwY2VudGVyIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQ3NDMzIn19@” link_option_url_new_window=”on” border_width_all=”0px” global_colors_info=”{%22gcid-6a02cba5-cfdf-4d9a-b428-87f932930122%22:%91%22background_color%22%93}” background_color__hover=”#076e93″]<\/p>\n

<\/span><\/span><\/span>ASSIST\u00caNCIAS T\u00c9CNICAS<\/span><\/p>\n

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Voc\u00ea acaba de receber o seu Eyer! Para ter o m\u00e1ximo proveito, gostar\u00edamos de gui\u00e1-lo(a) passo a passo para uma experi\u00eancia completa.<\/p>\n","protected":false},"author":16,"featured_media":26170,"parent":33493,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories_hp":[315,99],"tag_hp":[486,401],"class_list":["post-47392","helpcenter","type-helpcenter","status-publish","format-standard","has-post-thumbnail","hentry","categories_hp-eyer","categories_hp-eyercloud","tag_hp-firststep_home","tag_hp-primeiros-passos"],"acf":[],"yoast_head":"\nPrimeiros passos como seu Eyer2 - AgSUS - PHELCOM Technologies<\/title>\n<meta name=\"description\" content=\"Voc\u00ea acaba de receber o seu Eyer! 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