{"id":29832,"date":"2023-11-07T11:05:46","date_gmt":"2023-11-07T14:05:46","guid":{"rendered":"https:\/\/phelcom.com\/?post_type=faq&#038;p=29832"},"modified":"2025-11-26T08:41:13","modified_gmt":"2025-11-26T11:41:13","slug":"ativando-autenticacao-de-multiplos-fatores","status":"publish","type":"helpcenter","link":"https:\/\/phelcom.com\/pt-br\/helpcenter\/ativando-autenticacao-de-multiplos-fatores\/","title":{"rendered":"EyerCloud &#8211; Ativando o MFA"},"content":{"rendered":"\n<p>\u00c9 poss\u00edvel ativar o MFA (m\u00faltiplos fatores de autentica\u00e7\u00e3o) para melhorar a seguran\u00e7a da sua conta do <a href=\"https:\/\/ec2.eyercloud.com\">EyerCloud<\/a>. Para configurar a autentica\u00e7\u00e3o de m\u00faltiplos fatores acesse seu perfil de usu\u00e1rio <\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1917\" height=\"905\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/Captura-de-tela-2025-02-25-154951.png\" alt=\"Captura De Tela 2025 02 25 154951\" class=\"wp-image-41553\" srcset=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/Captura-de-tela-2025-02-25-154951.png 1917w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/Captura-de-tela-2025-02-25-154951-1280x604.png 1280w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/Captura-de-tela-2025-02-25-154951-980x463.png 980w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/Captura-de-tela-2025-02-25-154951-480x227.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1917px, 100vw\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>Pressione o bot\u00e3o &#8220;<strong>Configurar MFA<\/strong>&#8220;.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1903\" height=\"911\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/Captura-de-tela-2025-02-25-155033.png\" alt=\"Captura De Tela 2025 02 25 155033\" class=\"wp-image-41556\" srcset=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/Captura-de-tela-2025-02-25-155033.png 1903w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/Captura-de-tela-2025-02-25-155033-1280x613.png 1280w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/Captura-de-tela-2025-02-25-155033-980x469.png 980w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/Captura-de-tela-2025-02-25-155033-480x230.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1903px, 100vw\" \/><\/figure>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Existem duas op\u00e7\u00f5es de m\u00e9todos de autentica\u00e7\u00e3o: um endere\u00e7o de e-mail; ou um n\u00famero de telefone. O m\u00e9todo selecionado receber\u00e1 um c\u00f3digo cada vez que voc\u00ea tentar acessar sua conta.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1905\" height=\"901\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/Captura-de-tela-2025-02-25-155702.png\" alt=\"Captura De Tela 2025 02 25 155702\" class=\"wp-image-41559\" srcset=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/Captura-de-tela-2025-02-25-155702.png 1905w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/Captura-de-tela-2025-02-25-155702-1280x605.png 1280w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/Captura-de-tela-2025-02-25-155702-980x464.png 980w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/Captura-de-tela-2025-02-25-155702-480x227.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1905px, 100vw\" \/><\/figure>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1905\" height=\"906\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/Captura-de-tela-2025-02-25-155839.png\" alt=\"Captura De Tela 2025 02 25 155839\" class=\"wp-image-41563\" srcset=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/Captura-de-tela-2025-02-25-155839.png 1905w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/Captura-de-tela-2025-02-25-155839-1280x609.png 1280w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/Captura-de-tela-2025-02-25-155839-980x466.png 980w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/Captura-de-tela-2025-02-25-155839-480x228.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1905px, 100vw\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1916\" height=\"910\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/Captura-de-tela-2025-02-25-155902.png\" alt=\"Captura De Tela 2025 02 25 155902\" class=\"wp-image-41566\" srcset=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/Captura-de-tela-2025-02-25-155902.png 1916w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/Captura-de-tela-2025-02-25-155902-1280x608.png 1280w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/Captura-de-tela-2025-02-25-155902-980x465.png 980w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/Captura-de-tela-2025-02-25-155902-480x228.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1916px, 100vw\" \/><\/figure>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Ap\u00f3s selecionar uma das op\u00e7\u00f5es, voc\u00ea receber\u00e1 um c\u00f3digo para o m\u00e9todo de autentica\u00e7\u00e3o escolhido (e-mail ou celular). Digite-o na caixa de texto abaixo para concluir a configura\u00e7\u00e3o.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1893\" height=\"899\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/Captura-de-tela-2025-02-25-155944.png\" alt=\"Captura De Tela 2025 02 25 155944\" class=\"wp-image-41569\" srcset=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/Captura-de-tela-2025-02-25-155944.png 1893w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/Captura-de-tela-2025-02-25-155944-1280x608.png 1280w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/Captura-de-tela-2025-02-25-155944-980x465.png 980w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/Captura-de-tela-2025-02-25-155944-480x228.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1893px, 100vw\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>Ap\u00f3s configurar, ao acessar sua conta <a href=\"https:\/\/ec2.eyercloud.com\/login\" data-type=\"link\" data-id=\"https:\/\/ec2.eyercloud.com\/login\">EyerCloud<\/a>, voc\u00ea precisar\u00e1 inserir o c\u00f3digo enviado para o seu m\u00e9todo de autentica\u00e7\u00e3o (e-mail ou celular). <\/p>\n\n\n\n<p>Se desejar remover a autentica\u00e7\u00e3o multifator (MFA), basta clicar em &#8220;<strong>Remover<\/strong>&#8221; e confirmar sua decis\u00e3o.<br><br><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"454\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/image-2-1024x454.png\" alt=\"\" class=\"wp-image-45581\" srcset=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/image-2-980x435.png 980w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/image-2-480x213.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>\u00c9 poss\u00edvel ativar o MFA (m\u00faltiplos fatores de autentica\u00e7\u00e3o) para melhorar a seguran\u00e7a da sua conta do EyerCloud. Para configurar a autentica\u00e7\u00e3o de m\u00faltiplos fatores acesse seu perfil de usu\u00e1rio Pressione o bot\u00e3o &#8220;Configurar MFA&#8220;. Existem duas op\u00e7\u00f5es de m\u00e9todos de autentica\u00e7\u00e3o: um endere\u00e7o de e-mail; ou um n\u00famero de telefone. O m\u00e9todo selecionado receber\u00e1 [&hellip;]<\/p>\n","protected":false},"author":23,"featured_media":29875,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories_hp":[99],"tag_hp":[414],"class_list":["post-29832","helpcenter","type-helpcenter","status-publish","format-standard","has-post-thumbnail","hentry","categories_hp-eyercloud","tag_hp-perfil"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>EyerCloud - Ativando o MFA - PHELCOM Technologies<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"EyerCloud - Ativando o MFA - PHELCOM Technologies\" \/>\n<meta property=\"og:description\" content=\"\u00c9 poss\u00edvel ativar o MFA (m\u00faltiplos fatores de autentica\u00e7\u00e3o) para melhorar a seguran\u00e7a da sua conta do EyerCloud. 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