{"id":54787,"date":"2026-10-23T11:05:38","date_gmt":"2026-10-23T14:05:38","guid":{"rendered":"https:\/\/phelcom.com\/?post_type=helpcenter&p=54787"},"modified":"2026-10-23T11:05:42","modified_gmt":"2026-10-23T14:05:42","slug":"problemas-con-los-permisos","status":"publish","type":"helpcenter","link":"https:\/\/phelcom.com\/es\/helpcenter\/problemas-con-los-permisos\/","title":{"rendered":"Problemas con los Permisos"},"content":{"rendered":"\n
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Si al intentar iniciar la app de Eyer tu equipo se queda bloqueado en la pantalla negra que se muestra al lado, impidiendo que ingreses tu usuario y PIN, solo debes habilitar los permisos para que la aplicaci\u00f3n funcione.
Esto sucede porque la app necesita algunos permisos del smartphone para funcionar correctamente. \u00a1Pero no te preocupes, es muy f\u00e1cil de solucionar!<\/p>\n\n\n\n

Sigue estos pasos:<\/p>\n\n\n\n

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  1. Desliza el dedo de arriba hacia abajo en la pantalla para abrir el men\u00fa r\u00e1pido.<\/li>\n\n\n\n
  2. Toca el \u00edcono de la engranaje (Configuraci\u00f3n) en la esquina superior derecha.<\/li>\n\n\n\n
  3. Busca e ingresa en la opci\u00f3n Aplicaciones<\/strong>.<\/li>\n\n\n\n
  4. Encuentra la app Eyer<\/strong> en la lista y haz clic en ella.<\/li>\n\n\n\n
  5. Ve a Permisos<\/strong>.<\/li>\n\n\n\n
  6. Si hay alg\u00fan permiso denegado, haz clic en \u00e9l y c\u00e1mbialo a \u201cPermitir solo con la app en uso\u201d<\/strong> (o \u00abPermitir durante el uso de la app\u00bb).<\/li>\n<\/ol>\n\n\n\n

    \u00a1Listo! \u2728 Ahora solo regresa a la pantalla principal y vuelve a abrir la app de Eyer.<\/p>\n<\/div>\n\n\n\n

    \n
    \"Help<\/a><\/figure>\n<\/div>\n<\/div>\n\n\n\n
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    Abaixo temos instru\u00e7\u00f5es passo a passo para resolver esse problema:<\/p>\n\n\n\n

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    Si al intentar iniciar la app de Eyer tu equipo se queda bloqueado en la pantalla negra que se muestra al lado, impidiendo que ingreses tu usuario y PIN, solo debes habilitar los permisos para que la aplicaci\u00f3n funcione.Esto sucede porque la app necesita algunos permisos del smartphone para funcionar correctamente. \u00a1Pero no te preocupes, […]<\/p>\n","protected":false},"author":23,"featured_media":38413,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories_hp":[502,434,456],"tag_hp":[453],"class_list":["post-54787","helpcenter","type-helpcenter","status-publish","format-standard","has-post-thumbnail","hentry","categories_hp-essential","categories_hp-eyer2","tag_hp-others-es"],"acf":[],"yoast_head":"\nProblemas con los Permisos - PHELCOM Technologies<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Problemas con los Permisos - 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