{"id":42823,"date":"2020-04-27T13:43:02","date_gmt":"2020-04-27T16:43:02","guid":{"rendered":"https:\/\/phelcom.com\/helpcenter\/evitando-problemas-comuns-de-captura\/"},"modified":"2025-06-17T10:13:00","modified_gmt":"2025-06-17T13:13:00","slug":"evitando-problemas-comuns-de-captura","status":"publish","type":"helpcenter","link":"https:\/\/phelcom.com\/es\/helpcenter\/evitando-problemas-comuns-de-captura\/","title":{"rendered":"Evitando problemas comuns de captura"},"content":{"rendered":"<p><iframe title=\"Eyer Tutorial - How to Avoid the Most Common Capture Mistakes\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/l1H6O3M5fDs?feature=oembed&#038;enablejsapi=1&#038;origin=https:\/\/phelcom.com\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n\n<p>When capturing images it is important to follow our <a href=\"http:\/\/phelcom.com\/helpcenter\/handling-the-device\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">recommendations<\/a> to ensure that you take highest quality pictures possible, and to avoid some common problems.<\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/phelcom.com\/es\/?post_type=helpcenter&amp;p=42823#positioning\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/09\/FAQ-how-to-avoid-the-most-common-capture-mistakes-01-1-1024x1024.jpg\" alt=\"Faq How To Avoid The Most Common Capture Mistakes 01 1\" class=\"wp-image-26412\" srcset=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/09\/FAQ-how-to-avoid-the-most-common-capture-mistakes-01-1-980x980.jpg 980w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/09\/FAQ-how-to-avoid-the-most-common-capture-mistakes-01-1-480x480.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/phelcom.com\/es\/?post_type=helpcenter&amp;p=42823#positioning\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/09\/FAQ-how-to-avoid-the-most-common-capture-mistakes-02-1-1024x1024.jpg\" alt=\"Faq How To Avoid The Most Common Capture Mistakes 02 1\" class=\"wp-image-26415\" srcset=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/09\/FAQ-how-to-avoid-the-most-common-capture-mistakes-02-1-980x980.jpg 980w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/09\/FAQ-how-to-avoid-the-most-common-capture-mistakes-02-1-480x480.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/a><\/figure>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/phelcom.com\/es\/?post_type=helpcenter&amp;p=42823#focus\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/09\/FAQ-how-to-avoid-the-most-common-capture-mistakes-03-1024x1024.jpg\" alt=\"Faq How To Avoid The Most Common Capture Mistakes 03\" class=\"wp-image-26389\" srcset=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/09\/FAQ-how-to-avoid-the-most-common-capture-mistakes-03-980x980.jpg 980w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/09\/FAQ-how-to-avoid-the-most-common-capture-mistakes-03-480x480.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full\"><a href=\"https:\/\/phelcom.com\/wp-content\/uploads\/2022\/06\/foto_orientacao2-1.png\" data-lbwps-width=\"1600\" data-lbwps-height=\"1600\" data-lbwps-srcsmall=\"https:\/\/phelcom.com\/wp-content\/uploads\/2022\/06\/foto_orientacao2-1-300x300.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"1600\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2022\/06\/foto_orientacao2-1.png\" alt=\"Foto Orientacao2\" class=\"wp-image-39126\" srcset=\"https:\/\/phelcom.com\/wp-content\/uploads\/2022\/06\/foto_orientacao2-1.png 1600w, https:\/\/phelcom.com\/wp-content\/uploads\/2022\/06\/foto_orientacao2-1-1280x1280.png 1280w, https:\/\/phelcom.com\/wp-content\/uploads\/2022\/06\/foto_orientacao2-1-980x980.png 980w, https:\/\/phelcom.com\/wp-content\/uploads\/2022\/06\/foto_orientacao2-1-480x480.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1600px, 100vw\" \/><\/a><\/figure>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full\"><a href=\"https:\/\/phelcom.com\/es\/?post_type=helpcenter&amp;p=42823#distance\"><img loading=\"lazy\" decoding=\"async\" width=\"290\" height=\"578\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-08.jpg\" alt=\"Faq How To Avoid The Most Common Capture Mistakes 08\" class=\"wp-image-31194\" srcset=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-08.jpg 290w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-08-151x300.jpg 151w\" sizes=\"(max-width: 290px) 100vw, 290px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full\"><a href=\"https:\/\/phelcom.com\/es\/?post_type=helpcenter&amp;p=42823#distance\"><img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"569\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-12.jpg\" alt=\"Faq How To Avoid The Most Common Capture Mistakes 12\" class=\"wp-image-31207\" srcset=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-12.jpg 286w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-12-151x300.jpg 151w\" sizes=\"(max-width: 286px) 100vw, 286px\" \/><\/a><\/figure>\n<\/div>\n<\/div>\n\n<div style=\"height:50px\" aria-hidden=\"true\" id=\"positioning\" class=\"wp-block-spacer\"><\/div>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n<h1 class=\"wp-block-heading\">Positioning<\/h1>\n\n<p>When capturing an image if the camera is not held perpendicular to the patient&#8217;s face, even if the image on the screen shows the retina properly focused, the capture will contain a glare where external light has entered the camera during capture.<\/p>\n\n<p>If you don&#8217;t <a href=\"https:\/\/phelcom.com\/faq\/how-to-position-the-device\/\" data-type=\"link\" data-id=\"https:\/\/phelcom.com\/faq\/how-to-position-the-device\/\">position the device<\/a> correctly, some external light can be captured. This can be identified by the white glare on the edges of the image, as shown below. To correct this mistake, ensure you are holding the device perpendicular to the patient&#8217;s face and try to stay at the same level as them, either both sitting down or standing up.<\/p>\n\n<p>If your pictures contain black spots on the edges, bring the device closer to the patient&#8217;s face and before taking the picture ensure that the retina is evenly illuminated. Everything that appears dark before the photo will continue being dark in the photo.<\/p>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/DSC_0413.jpeg\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/DSC_0413-scaled.jpg-1024x683.jpeg\" alt=\"Dsc 0413 Scaled.jpg\" class=\"wp-image-30731\" srcset=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/DSC_0413-scaled.jpg-980x653.jpeg 980w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/DSC_0413-scaled.jpg-480x320.jpeg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/a><figcaption class=\"wp-element-caption\"><strong>Incorrect Camera Angle<\/strong><\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-constrained wp-container-core-column-is-layout-6fdff0fd wp-block-column-is-layout-constrained\">\n<figure class=\"wp-block-image aligncenter size-full\"><a href=\"https:\/\/phelcom.com\/wp-content\/uploads\/2022\/06\/FAQ-how-to-avoid-the-most-common-capture-mistakes-23.jpg\" data-lbwps-width=\"418\" data-lbwps-height=\"828\" data-lbwps-srcsmall=\"https:\/\/phelcom.com\/wp-content\/uploads\/2022\/06\/FAQ-how-to-avoid-the-most-common-capture-mistakes-23-151x300.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"418\" height=\"828\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2022\/06\/FAQ-how-to-avoid-the-most-common-capture-mistakes-23.jpg\" alt=\"Faq How To Avoid The Most Common Capture Mistakes 23\" class=\"wp-image-31232\" srcset=\"https:\/\/phelcom.com\/wp-content\/uploads\/2022\/06\/FAQ-how-to-avoid-the-most-common-capture-mistakes-23.jpg 418w, https:\/\/phelcom.com\/wp-content\/uploads\/2022\/06\/FAQ-how-to-avoid-the-most-common-capture-mistakes-23-151x300.jpg 151w\" sizes=\"(max-width: 418px) 100vw, 418px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-constrained wp-container-core-column-is-layout-6fdff0fd wp-block-column-is-layout-constrained\">\n<figure class=\"wp-block-image aligncenter size-full\"><a href=\"https:\/\/phelcom.com\/wp-content\/uploads\/2022\/06\/FAQ-how-to-avoid-the-most-common-capture-mistakes-24.jpg\" data-lbwps-width=\"417\" data-lbwps-height=\"830\" data-lbwps-srcsmall=\"https:\/\/phelcom.com\/wp-content\/uploads\/2022\/06\/FAQ-how-to-avoid-the-most-common-capture-mistakes-24-151x300.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"417\" height=\"830\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2022\/06\/FAQ-how-to-avoid-the-most-common-capture-mistakes-24.jpg\" alt=\"Faq How To Avoid The Most Common Capture Mistakes 24\" class=\"wp-image-31235\" srcset=\"https:\/\/phelcom.com\/wp-content\/uploads\/2022\/06\/FAQ-how-to-avoid-the-most-common-capture-mistakes-24.jpg 417w, https:\/\/phelcom.com\/wp-content\/uploads\/2022\/06\/FAQ-how-to-avoid-the-most-common-capture-mistakes-24-151x300.jpg 151w\" sizes=\"(max-width: 417px) 100vw, 417px\" \/><\/a><\/figure>\n<\/div>\n<\/div>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/phelcom.com\/wp-content\/uploads\/2021\/01\/DSC_0416.jpg\" data-lbwps-width=\"6000\" data-lbwps-height=\"4000\" data-lbwps-srcsmall=\"https:\/\/phelcom.com\/wp-content\/uploads\/2021\/01\/DSC_0416-300x200.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2021\/01\/DSC_0416-1024x683.jpg\" alt=\"\" class=\"wp-image-12983\" srcset=\"https:\/\/phelcom.com\/wp-content\/uploads\/2021\/01\/DSC_0416-980x653.jpg 980w, https:\/\/phelcom.com\/wp-content\/uploads\/2021\/01\/DSC_0416-480x320.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/a><figcaption class=\"wp-element-caption\">Camera held at ideal angle<\/figcaption><\/figure>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-constrained wp-container-core-column-is-layout-6fdff0fd wp-block-column-is-layout-constrained\">\n<figure class=\"wp-block-image aligncenter size-full\"><a href=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-25.jpg\" data-lbwps-width=\"422\" data-lbwps-height=\"833\" data-lbwps-srcsmall=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-25-152x300.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"422\" height=\"833\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-25.jpg\" alt=\"Faq How To Avoid The Most Common Capture Mistakes 25\" class=\"wp-image-31238\" srcset=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-25.jpg 422w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-25-152x300.jpg 152w\" sizes=\"(max-width: 422px) 100vw, 422px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-constrained wp-container-core-column-is-layout-6fdff0fd wp-block-column-is-layout-constrained\">\n<figure class=\"wp-block-image aligncenter size-full\"><a href=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-26.jpg\" data-lbwps-width=\"419\" data-lbwps-height=\"833\" data-lbwps-srcsmall=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-26-151x300.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"419\" height=\"833\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-26.jpg\" alt=\"Faq How To Avoid The Most Common Capture Mistakes 26\" class=\"wp-image-31241\" srcset=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-26.jpg 419w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-26-151x300.jpg 151w\" sizes=\"(max-width: 419px) 100vw, 419px\" \/><\/a><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div style=\"height:50px\" aria-hidden=\"true\" id=\"focus\" class=\"wp-block-spacer\"><\/div>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n<h1 class=\"wp-block-heading\">Focus<\/h1>\n\n<p>If the photo is blurry, like in the example on the left you need to adjust the patient&#8217;s diopter in the settings.<\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/09\/FAQ-how-to-avoid-the-most-common-capture-mistakes-03-1024x1024.jpg\" alt=\"Faq How To Avoid The Most Common Capture Mistakes 03\" class=\"wp-image-26389\" srcset=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/09\/FAQ-how-to-avoid-the-most-common-capture-mistakes-03-980x980.jpg 980w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/09\/FAQ-how-to-avoid-the-most-common-capture-mistakes-03-480x480.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/09\/FAQ-how-to-avoid-the-most-common-capture-mistakes-04-1024x1024.jpg\" alt=\"Faq How To Avoid The Most Common Capture Mistakes 04\" class=\"wp-image-26392\" srcset=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/09\/FAQ-how-to-avoid-the-most-common-capture-mistakes-04-980x980.jpg 980w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/09\/FAQ-how-to-avoid-the-most-common-capture-mistakes-04-480x480.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n<\/div>\n<\/div>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p>When taking pictures you should use the appropriate mode of capture (anterior for anterior pictures and retina for posterior segment pictures), otherwise the quality of the pictures will be affected.<\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-constrained wp-container-core-column-is-layout-6fdff0fd wp-block-column-is-layout-constrained\">\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/FAQ-how-to-avoid-the-most-common-capture-mistakes-05-1.jpg\" data-lbwps-width=\"1080\" data-lbwps-height=\"2163\" data-lbwps-srcsmall=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/FAQ-how-to-avoid-the-most-common-capture-mistakes-05-1-150x300.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"511\" height=\"1024\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/FAQ-how-to-avoid-the-most-common-capture-mistakes-05-1-511x1024.jpg\" alt=\"Faq How To Avoid The Most Common Capture Mistakes 05 1\" class=\"wp-image-30769\" style=\"width:250px\"\/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-constrained wp-container-core-column-is-layout-6fdff0fd wp-block-column-is-layout-constrained\">\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/FAQ-how-to-avoid-the-most-common-capture-mistakes-06-1.jpg\" data-lbwps-width=\"1080\" data-lbwps-height=\"2163\" data-lbwps-srcsmall=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/FAQ-how-to-avoid-the-most-common-capture-mistakes-06-1-150x300.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"511\" height=\"1024\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/11\/FAQ-how-to-avoid-the-most-common-capture-mistakes-06-1-511x1024.jpg\" alt=\"Faq How To Avoid The Most Common Capture Mistakes 06 1\" class=\"wp-image-30772\" style=\"width:250px\"\/><\/a><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div style=\"height:50px\" aria-hidden=\"true\" id=\"distance\" class=\"wp-block-spacer\"><\/div>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n<h1 class=\"wp-block-heading\">Distance<\/h1>\n\n<p>The camera can be too close to the patient&#8217;s retina, not allowing the light of the flash to illuminate it properly.<\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full\"><a href=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-07.jpg\" data-lbwps-width=\"291\" data-lbwps-height=\"578\" data-lbwps-srcsmall=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-07-151x300.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"291\" height=\"578\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-07.jpg\" alt=\"Faq How To Avoid The Most Common Capture Mistakes 07\" class=\"wp-image-31191\" srcset=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-07.jpg 291w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-07-151x300.jpg 151w\" sizes=\"(max-width: 291px) 100vw, 291px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full\"><a href=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-08.jpg\" data-lbwps-width=\"290\" data-lbwps-height=\"578\" data-lbwps-srcsmall=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-08-151x300.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"290\" height=\"578\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-08.jpg\" alt=\"Faq How To Avoid The Most Common Capture Mistakes 08\" class=\"wp-image-31194\" srcset=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-08.jpg 290w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-08-151x300.jpg 151w\" sizes=\"(max-width: 290px) 100vw, 290px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full\"><a href=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-09.jpg\" data-lbwps-width=\"290\" data-lbwps-height=\"577\" data-lbwps-srcsmall=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-09-151x300.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"290\" height=\"577\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-09.jpg\" alt=\"Faq How To Avoid The Most Common Capture Mistakes 09\" class=\"wp-image-31197\" srcset=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-09.jpg 290w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-09-151x300.jpg 151w\" sizes=\"(max-width: 290px) 100vw, 290px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full\"><a href=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-10.jpg\" data-lbwps-width=\"291\" data-lbwps-height=\"578\" data-lbwps-srcsmall=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-10-151x300.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"291\" height=\"578\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-10.jpg\" alt=\"Faq How To Avoid The Most Common Capture Mistakes 10\" class=\"wp-image-31200\" srcset=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-10.jpg 291w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-10-151x300.jpg 151w\" sizes=\"(max-width: 291px) 100vw, 291px\" \/><\/a><\/figure>\n<\/div>\n<\/div>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p>Your camera can be too far from the patient&#8217;s retina, and parts of the iris are captured instead the retina.<\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full\"><a href=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-11.jpg\" data-lbwps-width=\"285\" data-lbwps-height=\"566\" data-lbwps-srcsmall=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-11-151x300.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"285\" height=\"566\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-11.jpg\" alt=\"Faq How To Avoid The Most Common Capture Mistakes 11\" class=\"wp-image-31204\" srcset=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-11.jpg 285w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-11-151x300.jpg 151w\" sizes=\"(max-width: 285px) 100vw, 285px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full\"><a href=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-12.jpg\" data-lbwps-width=\"286\" data-lbwps-height=\"569\" data-lbwps-srcsmall=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-12-151x300.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"569\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-12.jpg\" alt=\"Faq How To Avoid The Most Common Capture Mistakes 12\" class=\"wp-image-31207\" srcset=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-12.jpg 286w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-12-151x300.jpg 151w\" sizes=\"(max-width: 286px) 100vw, 286px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full\"><a href=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-13.jpg\" data-lbwps-width=\"286\" data-lbwps-height=\"568\" data-lbwps-srcsmall=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-13-151x300.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"568\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-13.jpg\" alt=\"Faq How To Avoid The Most Common Capture Mistakes 13\" class=\"wp-image-31210\" srcset=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-13.jpg 286w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-13-151x300.jpg 151w\" sizes=\"(max-width: 286px) 100vw, 286px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full\"><a href=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-14.jpg\" data-lbwps-width=\"286\" data-lbwps-height=\"569\" data-lbwps-srcsmall=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-14-151x300.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"569\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-14.jpg\" alt=\"Faq How To Avoid The Most Common Capture Mistakes 14\" class=\"wp-image-31213\" srcset=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-14.jpg 286w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-14-151x300.jpg 151w\" sizes=\"(max-width: 286px) 100vw, 286px\" \/><\/a><\/figure>\n<\/div>\n<\/div>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p>The camera can be focused on the retina, however the retina (purple part) is not filling the whole image.<\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-constrained wp-container-core-column-is-layout-6fdff0fd wp-block-column-is-layout-constrained\">\n<figure class=\"wp-block-image aligncenter size-full\"><a href=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-15.jpg\" data-lbwps-width=\"399\" data-lbwps-height=\"794\" data-lbwps-srcsmall=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-15-151x300.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"399\" height=\"794\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-15.jpg\" alt=\"Faq How To Avoid The Most Common Capture Mistakes 15\" class=\"wp-image-31220\" srcset=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-15.jpg 399w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-15-151x300.jpg 151w\" sizes=\"(max-width: 399px) 100vw, 399px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-constrained wp-container-core-column-is-layout-6fdff0fd wp-block-column-is-layout-constrained\">\n<figure class=\"wp-block-image aligncenter size-full\"><a href=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-16.jpg\" data-lbwps-width=\"399\" data-lbwps-height=\"795\" data-lbwps-srcsmall=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-16-151x300.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"399\" height=\"795\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-16.jpg\" alt=\"Faq How To Avoid The Most Common Capture Mistakes 16\" class=\"wp-image-31223\" srcset=\"https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-16.jpg 399w, https:\/\/phelcom.com\/wp-content\/uploads\/2023\/12\/FAQ-how-to-avoid-the-most-common-capture-mistakes-16-151x300.jpg 151w\" sizes=\"(max-width: 399px) 100vw, 399px\" \/><\/a><\/figure>\n<\/div>\n<\/div>\n\n<div style=\"height:50px\" aria-hidden=\"true\" id=\"orientation\" class=\"wp-block-spacer\"><\/div>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n<h1 class=\"wp-block-heading\">Orientation<\/h1>\n\n<p>The camera can be tilted, making it so that the patient&#8217;s optic nerve is not correctly positioned in the picture.<\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full\"><a href=\"https:\/\/phelcom.com\/wp-content\/uploads\/2022\/06\/foto_orientacao.png\" data-lbwps-width=\"1600\" data-lbwps-height=\"1600\" data-lbwps-srcsmall=\"https:\/\/phelcom.com\/wp-content\/uploads\/2022\/06\/foto_orientacao-300x300.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"1600\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2022\/06\/foto_orientacao.png\" alt=\"Foto Orientacao\" class=\"wp-image-39118\" srcset=\"https:\/\/phelcom.com\/wp-content\/uploads\/2022\/06\/foto_orientacao.png 1600w, https:\/\/phelcom.com\/wp-content\/uploads\/2022\/06\/foto_orientacao-1280x1280.png 1280w, https:\/\/phelcom.com\/wp-content\/uploads\/2022\/06\/foto_orientacao-980x980.png 980w, https:\/\/phelcom.com\/wp-content\/uploads\/2022\/06\/foto_orientacao-480x480.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1600px, 100vw\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/phelcom.com\/wp-content\/uploads\/2022\/06\/Porque-minha-foto-nao-ficou-muito-boa-12-2.png\" data-lbwps-width=\"418\" data-lbwps-height=\"426\" data-lbwps-srcsmall=\"https:\/\/phelcom.com\/wp-content\/uploads\/2022\/06\/Porque-minha-foto-nao-ficou-muito-boa-12-2-294x300.png\"><img loading=\"lazy\" decoding=\"async\" width=\"418\" height=\"426\" src=\"https:\/\/phelcom.com\/wp-content\/uploads\/2022\/06\/Porque-minha-foto-nao-ficou-muito-boa-12-2.png\" alt=\"Porque Minha Foto Nao Ficou Muito Boa 12 2\" class=\"wp-image-39129\" srcset=\"https:\/\/phelcom.com\/wp-content\/uploads\/2022\/06\/Porque-minha-foto-nao-ficou-muito-boa-12-2.png 418w, https:\/\/phelcom.com\/wp-content\/uploads\/2022\/06\/Porque-minha-foto-nao-ficou-muito-boa-12-2-294x300.png 294w\" sizes=\"(max-width: 418px) 100vw, 418px\" \/><\/a><\/figure>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>When capturing images it is important to follow our recommendations to ensure that you take highest quality pictures possible, and to avoid some common problems. Positioning When capturing an image if the camera is not held perpendicular to the patient&#8217;s face, even if the image on the screen shows the retina properly focused, the capture [&hellip;]<\/p>\n","protected":false},"author":23,"featured_media":33009,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories_hp":[],"tag_hp":[],"class_list":["post-42823","helpcenter","type-helpcenter","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Evitando problemas comuns de captura - PHELCOM Technologies<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Evitando problemas comuns de captura - PHELCOM Technologies\" \/>\n<meta property=\"og:description\" content=\"When capturing images it is important to follow our recommendations to ensure that you take highest quality pictures possible, and to avoid some common problems. Positioning When capturing an image if the camera is not held perpendicular to the patient&#8217;s face, even if the image on the screen shows the retina properly focused, the capture [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/phelcom.com\/es\/helpcenter\/evitando-problemas-comuns-de-captura\/\" \/>\n<meta property=\"og:site_name\" content=\"PHELCOM Technologies\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/phelcom\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-17T13:13:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/phelcom.com\/wp-content\/uploads\/2020\/04\/help-erros-comuns.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"633\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/phelcom.com\\\/es\\\/helpcenter\\\/evitando-problemas-comuns-de-captura\\\/\",\"url\":\"https:\\\/\\\/phelcom.com\\\/es\\\/helpcenter\\\/evitando-problemas-comuns-de-captura\\\/\",\"name\":\"Evitando problemas comuns de captura - 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